For individuals

Basic personal

Everyday account with no monthly fee, mobile money top-ups and a virtual card.

What you get

  • No monthly fee
  • MTN MoMo and Orange Money top-up and cash out
  • Virtual card
  • Savings goals

Prefer paper? Download the form (PDF), fill it in with a pen and bring it to a branch or an agent with your ID document.

Documents to prepare

  • ID document, front
    CNI, passport photo page, residence card or driving licence
  • ID document, back optional
    Not needed for a passport
  • Proof of address
    Location plan (plan de localisation) or a utility bill under 3 months old
  • Specimen signature
    Sign on screen, or sign on white paper and photograph it
  • Passport photo (4×4)
    Recent photo of your face on a plain light background, as for an ID card
  • A selfie
    Taken in your browser during sign-up

How opening works

  1. Choose your account

    We show exactly which documents it needs.

  2. Add details and documents

    Photograph your CNI, passport or company papers.

  3. Selfie check

    A quick liveness check confirms it's really you.

  4. Approved, bank anywhere

    Sign in to your client area or straight to e-banking.